Privacy Policy

Privacy Policy — HAVANA
1. Introduction and Commitment
At HAVANA, your privacy is our priority. This document explains how we collect, use, and protect your personal information. By accessing our store hosted on the Shopify platform, you trust us to handle your data, and we are committed to maintaining that trust through transparency and security.

2. Data We Collect
To offer an efficient shopping experience, we collect the following information:

Personal Information: Full name, CPF (for issuing invoices), email address, and phone number.

Delivery Data: Complete residential or commercial address.

Payment Data: Credit card information or other forms of payment (processed in encrypted form by our gateways).

Technical Data: IP address, browser type, time zone, and information about cookies installed on your device.

Browsing Data: Product pages you view, search terms, and how you interact with our store.

3. How We Use Your Data
HAVANA uses the information collected for:

Order Processing: Validating payments, issuing invoices, and organizing shipping logistics.

Communication: Sending updates on the status of your order or responding to support requests.

Marketing (with your consent): Sending news, new fitness collection launches, and exclusive promotions via email or SMS.

Store Improvement: Analyzing browsing behavior to optimize the layout and performance of our e-commerce site.

4. Sharing with Third Parties
We do not sell your data. We share information only with essential partners for the store's operation:

Shopify: Our hosting platform that stores the store's data.

Payment Gateways: Financial institutions that securely process transactions.

Shipping Companies/Postal Services: To ensure your order reaches the correct address.

Marketing Tools: For sending newsletters and analyzing metrics (e.g., Google Analytics, Facebook Pixel).

5. Cookies and Tracking Technologies
We use cookies to enhance your experience. They allow the store to "remember" items in your cart, identify your session, and offer personalized advertisements based on your interest in fitness fashion. You can disable cookies in your browser settings, although this may affect some website functionalities.

6. Your Rights (LGPD)
In accordance with Brazilian law, you have the following rights:

Confirm the existence of your data processing.

Access, correct, or update incomplete or incorrect data.

Request the anonymization or deletion of unnecessary data.

Withdraw consent to receive marketing communications at any time.

7. Information Security
Your browsing is protected by SSL (Secure Socket Layer) technology, ensuring that all transmitted data is encrypted. We follow global industry security standards to protect the personal information you send us.

8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, tax, and audit obligations. If you request deletion, we will remove your data, except for what we are legally required to retain.

9. Changes to This Policy
HAVANA reserves the right to modify this Privacy Policy at any time to reflect changes in our practices or for operational and legal reasons. We recommend that you review this page periodically.

10. Contact
If you have any questions about how your data is managed or wish to exercise your privacy rights, please contact our team:

Email: havanasac26@gmail.com